Local-service SMBs (salons, clinics, studios) become dependent on a dominant booking app that owns customer discovery, then face commission rates that take a large share of every new-customer transaction; off-platform migration costs the discovery flow. The pattern shows up in different jurisdictions with country-specific deadlines, fines and vendor ecosystems — but operators face the same underlying squeeze. Filter by country or industry above.
No pain-points published under SMB booking-platform commission squeeze yet.