Beauty · South Korea · Platform-commission squeeze

13,280 closures, 25% take: South Korea's 2026 hair-salon squeeze.

In 2024 South Korea logged 13,280 closures across hair, nail, skin and makeup shops — an all-time high and the third straight year of rising shutdowns (11,503 in 2022, 12,646 in 2023). Four pressures stack. KakaoHairshop, the dominant Korean salon-booking app, charges a 25% commission on every first-visit booking — roughly eight to ten times what Naver Place (the rival map-and-listing service) takes (0–2.9%). After card fees the owner ships ~30% of a new customer's check to the platform. One-person salons have multiplied. Daiso, the ₩1,000-store chain, grew cosmetics revenue 144% in 2024 and another ~70% in 2025, pulling DIY-beauty share off the salon chair. And the wage floor is so low (an assistant earns ₩700,000 a month for two years; a designer ₩2–3 million) that recruitment has collapsed.

01The pain

Seven hundred thousand won a month, six days a week, for two years. That is what an apprentice earns at a Seoul hair shop before being allowed to cut a paying customer's hair. The senior designer above her takes home ₩2–3 million. The shop above them both closed in 2024. Last year 13,280 hair, nail, skin and makeup shops shut in South Korea — the highest count on record, and the third straight year of rising closures (11,503 in 2022, 12,646 in 2023).1

The squeeze stacks four ways. KakaoHairshop, the booking app most Korean phones default to, charges a 25% fee on every first-visit booking. That is roughly ten times what Naver Place (the rival map-and-booking listing) takes (0–2.9%). After the card-network fee, the shop hands roughly 30% of a new customer's check to the platform.2 One-person salons (a single owner-stylist with no staff) have multiplied across residential streets. Daiso, the ₩1,000-store chain, grew cosmetics revenue 144% in 2024 and another ~70% in 2025, pulling DIY-beauty buyers off the salon chair.3

The Korea Cosmetologists' Association (the salon owners' trade body) has petitioned for commission caps. Nothing has passed. Closure-within-twelve-months filings reached 671 cases in 2024. The math runs one way.1

13,280 hair, nail, skin and makeup shop closures in 2024 — an all-time high (Sedaily, April 2025).1
The Korea Cosmetologists' Association has petitioned for commission caps. Nothing has passed. — South Korea · Beauty forum threads · 2024–2026

Further reading

  • 1 Seoul Economic Daily (Sedaily), April 2025 — 13,280 hair/nail/skin/makeup shop closures in 2024 (all-time high), 11,503 in 2022, 12,646 in 2023, closure-within-12-months at 671 cases; Korea Cosmetologists' Association petition for commission caps: sedaily.com
  • 2 Financial News (FN News), 29 April 2025 — KakaoHairshop 25% first-visit commission vs Naver Place 0–2.9%; operator out-of-pocket ~30% of first-visit revenue after card-network fees: fnnews.com
  • 3 Newsworker, 2025 — Daiso cosmetics revenue growth (+144% in 2024, ~+70% in 2025) and the share-shift away from full-service hair salons; assistant pay floor of ₩700,000/month and designer pay of ₩2–3 million: newsworker.co.kr

Operators discussing this

These are real Korean salon operators and beauty-school students talking about this pain in their own words. They are the reason this page exists.

  • «미용실 스탭은 디자이너가 될 때까지 2년동안 월 70을 받으면서 주6일 하루 8시간 중노동을 합미다»

    "Salon assistants endure two years earning ₩700,000 a month, six days a week, eight hours a day of hard labour, until they make designer."

    헤어디자이너 실수령 금액에 충격받은 미용과 학생들 · Ruliweb forum-board — 60+ distinct commenters on one October 2024 Ruliweb thread; same pain pattern recurs on the DCinside 헤어 갤러리 (hair board) across 2020 (KakaoHairshop fee thread no=279492), 2024 (one-person salon thread no=552304, 10 posters), and follow-ups in 2025–2026 — a multi-year operator-arc on the same channel.

  • «반면 1인은 폐업하는거 아니면 계속 있음»

    "By contrast, the solo salons either shut down or stick around — there's no in-between."

    1인미용실만 가는 이유 · DCinside hair gallery — 10 distinct commenters; thread is one of a multi-year arc on the DCinside hair gallery covering KakaoHairshop fees (2020), solo-salon saturation (2024), and designer pay reality (recurring) — channel posts span more than six years on the same operator pain.

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02Who solves this today

International salon-booking SaaS vendors publicly self-marketing to hair-salon and beauty operators — flat-fee subscriptions instead of percentage-of-booking commissions — that a Korean owner reaches for to flatten the KakaoHairshop first-visit toll. Each homepage was checked live on the date of writing. None of these vendors operates a localised Korean front-end at the time of writing; the explicit Korean-language packaged alternative to KakaoHairshop does not yet exist on the public market, which is precisely the wedge a Naver-Place-syndicated SaaS startup wins.

Self-marketed verbatim as "the world's top booking platform for salons and spas" and "Independently voted no. 1 by industry professionals", covering hair salons, nail salons, barbers, beauty salons, medspas and wellness studios. Flat subscription with no per-booking commission on the standard plan — the structural opposite of the KakaoHairshop fee model.
fresha.com
Self-marketed verbatim as "All-in-One Booking & Scheduling Software" and "One app to get booked, get paid, and build a loyal client base", covering barber, hair-salon, nail-salon, beauty-pro, spa and massage software. Public pricing: "$29.99" per month with "No commitment, cancel anytime. Try free for 14 days"; claims "310,000 beauty pros around the world trust Booksy".
biz.booksy.com
Self-marketed verbatim as "The #1 software & app for beauty, wellness, and fitness" and "Built for every business, from independent providers to multi-location businesses"; published category list includes Salon, Barber, Nail, Beauty, Makeup, Tanning, Tattoo, Booth Renter. Headline price "$30 $23.99/month" with "Processing rates as low as 2.2%" — flat-fee plus low-percentage card processing, no first-visit commission stack.
vagaro.com
Self-marketed verbatim as "Hair salon management software" and "the #1 software for businesses like yours"; category coverage includes Barbershop, Hair salon and Lash salon. Pitches the client-discovery layer directly: "Being a Mindbody customer means being part of the industry's largest new client network" — first-visit discovery without the KakaoHairshop take.
mindbodyonline.com

Listed providers publicly self-market in one of the wedges named above. Inclusion is not endorsement. Considered and not included: KakaoHairshop and Naver Place themselves — they are the platforms whose pricing structure defines the pain, not solutions to it. Local Korean point-solutions for salon scheduling exist as fragmented WordPress plugins and individual studio apps; none surfaced as a publicly-marketed, English-or-Korean Korea-targeted SaaS replacement for KakaoHairshop's discovery flow on the date of writing. The honest gap: an explicitly Korea-targeted, Naver-Place-syndicated flat-fee salon SaaS — the bundle this page's ~110,000-shop market needs — does not yet exist on the public market.

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